MINESWEEPER DOG WASTE REMOVAL – PRIVACY POLICY
Effective Date: 12/8/2025
Minesweeper Dog Waste Removal (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, communication tools, scheduling system, or customer relationship management platform.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Information You Provide Directly
We may collect the following when you sign up, schedule service, or contact us:
Name
Address / Service Location
Email address
Phone number
Pet information (e.g., number of dogs, yard details, presence of aggressive/protective dogs)
Billing information (processed securely through our payment provider; we do not store full credit card numbers)
Account login information (if applicable)
B. Information Collected Automatically
When you visit our website or interact with our CRM:
IP address
Device type
Browser type
Pages viewed
Referring website
Time and date of access
C. Information Received Through Service Operations
During visits to your property, we may internally document:
Photos or notes relevant to the service
Hazard warnings (e.g., aggressive dogs, gate issues)
Service logs and visit history
This information is used only for operational purposes.
2. How We Use Your Information
We use your information to:
Provide, schedule, and manage dog waste removal services
Communicate arrival notifications and service updates (including text messages)
Process payments and maintain billing records
Improve customer experience and service quality
Maintain safety for our staff
Operate and improve our website
Comply with legal obligations
We do not sell or rent your personal information.
3. How We Share Information
We may share information only with:
Service Providers
CRM providers (e.g., Sweep&Go)
Payment processors
Website hosting services
SMS/text messaging services
Legal Requirements
We may disclose information if required by law, regulation, or court order.
We do not share personal information with advertisers or data brokers.
4. Cookies and Tracking Technologies
Our website may use:
Cookies
Analytical tools
Session trackers
These are used strictly to improve website performance and user experience.
You may disable cookies in your browser settings.
5. Data Security
We implement administrative, physical, and technical safeguards to protect your data, including:
Encrypted payment processing
Secure CRM data storage
Access-controlled systems
Limited employee access
No online system is 100% secure, but we take commercially reasonable steps to protect your information.
6. Data Retention
We retain your information only as long as necessary to:
Provide services
Maintain accurate business and tax records
Comply with legal obligations
You may request deletion of your customer account at any time (see Section 8).
7. Children’s Privacy
Our services are not directed toward children under 13, and we do not knowingly collect information from them.
8. Your Rights & Choices
You may:
Request access to your personal data
Update or correct your information
Request deletion of your account
Opt out of marketing messages (while still receiving service-related communications)
To exercise these rights, contact:
contact@minesweeperdogwasteremoval.com (or whichever email you prefer)
9. Third-Party Links
Our website may contain links to third-party pages (e.g., payment portal).
We are not responsible for the privacy practices of those external sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
The “Effective Date” at the top will indicate when changes are made.
11. Contact Information
For questions about this Privacy Policy, contact:
Minesweeper Dog Waste Removal
Email: contact.minesweeper@gmail.com
Phone: (708) 312-9672
Website: https://www.minesweeperdogwasteremoval.com